Customer case
Farveland
Paint and curtain retailer, Denmark
Background
About Farveland
With more than 35 years of industry experience, Farveland is a well-established name in Denmark’s paint and interior design space. Operating five physical stores, a fleet of mobile curtain consultants, and offering free expert advice, Farveland has built a reputation for providing inspiring customer experiences both in-store and on-site.
Managing growth across multiple locations and channels
As the company expanded, managing operations across multiple locations and customer segments – both B2B and B2C – introduced new layers of complexity. Their setup required advanced functionality such as multi-company and multi-location management, webshop integration, and the use of Microsoft Dynamics 365 Business Central’s new price list functionality.
To meet these evolving needs, Farveland chose Business Central as their ERP backbone and POS365 powered by POS-ONE to manage front-line transactions across all their locations.
A smarter Point-of-Sale experience
With POS365, Farveland gained a modern and intuitive point-of-sale system that empowers employees to:
- Create new customer profiles with ease
- Register sales orders directly from the POS
- Manage Click & Collect orders seamlessly
- View and compare real-time stock levels across all locations
- Easily switch between different customer pricing models
Results and benefits
Improved efficiency in both customer service and internal operations
A user-friendly system that shortens onboarding time for new staff
Better visibility and control over stock and sales across all stores
A scalable retail solution ready to grow with their business
Farveland says
